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BLACKSTORM ACADEMY

Call Booking

July 21, 2021

What You Will Learn

  • Call Script Introduction, Confirmation and Appreciation.
  • CSR Mindset
  • Emphatetic Statement and Environment
  • Importance of Position
  • Posture and Phone Etiquette

Message From The Instructor

Brett Keith
Brett KeithInstructor, Marketing Director
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It is my passion to share the information I have been so blessed to gain through the training and experiences I have received.

Course Content

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