BLACKSTORM ACADEMY

All Courses

Our Courses Offer A Wide Range of Training To Improve Key Metrics In Your Business.

Free
sales-process

On Call Schedules

Learn various ways you could tailor your on call schedules to increase team performance and satisfaction.

Free
Receptionist

Call Booking

Call booking is way too often undervalued. Learn how to optimize one of the first KPIs that leads towards generating a profit.

Free
sales-process

Dispatching

Remove the chaos that comes from scaling your dispatching protocol. Dispatching should be both strategic and intentional.

Free
sales

CRM

CRM this and CRM that, learn how to determine which CRM is best for you.

Free
customer service team

Phone System & Call Flows

The technology, the system, and the strategy. Learn how to implement an affordable and a scalable call center.

Free
on call schedule

Sales

Service first selling is the core, having a sales process is the framework. Learn how to become effective in your home service sales.